Old School Print Shops Get with the times

So today a print vendor came to see me and "show" me some samples. Yes you read that right show me samples not give me sample. He literally pulled out a portfolio and flipped through it and proceeded to list off his client list. Do I really care who he prints for, the answer is no. I want to know about how quickly you can turn around a quote, pricing, quality, turnaround and of course perfectionism. In this day in age you need to just get it done and keep your client in the loop.